Privacy Policy

1. Information We Collect

Personal Information

When you register for WebDevNeed, we collect information such as:

• Name and email address
• Username and profile information
• Contact details (phone, website, location)
• Professional information and bio

Usage Information

We automatically collect information about how you use our platform:

• Pages visited and time spent on the platform
• Search queries and filters used
• Demands posted and messages sent
• Device information and IP address
• Browser type and operating system

Communication Data

When you communicate through our platform, we store:

• Messages between users
• Support tickets and feedback
• Email communications

2. How We Use Your Information

We use your information to:

• Provide our services: Enable account creation, demand posting, and messaging
• Improve our platform: Analyze usage patterns and optimize user experience
• Communicate with you: Send notifications, updates, and support responses
• Ensure security: Detect fraud, abuse, and unauthorized access
• Legal compliance: Meet regulatory requirements and legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information in these limited circumstances:

Public Profile Information

Information you choose to make public in your profile (name, bio, location, website) is visible to other users to facilitate connections and trust.

Service Providers

We work with trusted third-party services that help us operate our platform:

• Supabase: Database and authentication services
• Netlify: Website hosting and deployment
• Email services: Transactional and notification emails
• Analytics providers: Usage statistics and performance monitoring

Legal Requirements

We may disclose your information if required by law, court order, or to:

• Protect our rights and property
• Investigate potential violations of our terms
• Ensure user safety and platform security

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data is encrypted in transit and at rest
• Authentication: Secure login with password hashing
• Access controls: Limited access to personal data on a need-to-know basis
• Regular audits: Security assessments and vulnerability testing
• Monitoring: 24/7 monitoring for suspicious activity

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

• View and download your personal data
• Request a copy of your information in a portable format

Correction and Updates

• Update your profile information at any time
• Correct inaccurate or incomplete data

Deletion

• Delete your account and associated data
• Request removal of specific information

Communication Preferences

• Opt-out of marketing communications
• Control notification settings

To exercise these rights, please contact us at privacy@webdevneed.com

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for basic platform functionality, including authentication and security.

Analytics Cookies

Help us understand how users interact with our platform to improve our services.

Preference Cookies

Remember your settings and preferences for a personalized experience.

You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality.

7. Data Retention

We retain your information for as long as necessary to provide our services:

• Account data: Until you delete your account
• Messages: Until deleted by users or account closure
• Usage logs: Up to 2 years for analytics and security
• Support tickets: Up to 3 years for service improvement

After account deletion, we may retain some information for legal compliance, fraud prevention, and legitimate business purposes as permitted by law.

8. International Data Transfers

WebDevNeed operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

• Compliance with applicable data protection laws
• Standard contractual clauses with service providers
• Adequate protection measures for cross-border transfers

9. Children's Privacy

WebDevNeed is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. When we make changes:

• We will update the "Last updated" date at the top
• We will notify users of significant changes via email or platform notification
• Continued use of our services constitutes acceptance of the updated policy